Contact information
Customer Support
For order questions, product assistance, or general inquiries, our team is here to help.
Email: stepgizmo@proton.me
Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)
Typical Response Time: 24–48 hours
Order & Shipping Assistance
For tracking updates, address changes, cancellations, or delivery questions:
Email: stepgizmo@proton.me
Please include your order number for faster support.
Returns & Refunds
To initiate a return or report a damaged item, contact:
Email: stepgizmo@proton.me
If your item arrived damaged or defective, please attach photos or video to help us resolve the issue quickly.
