Privacy policy

Privacy & Security Statement

At StepGizmo.com, your privacy and security are important to us. When you shop with us, we handle your personal information responsibly and transparently to ensure a safe and secure online experience.

Privacy Policy Overview

This Privacy Policy explains how StepGizmo.com (“the Website”) collects, uses, and shares your personal information when you visit or make a purchase from our store.

Collection of Personal Information

When you visit our Website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies stored on your device. We also collect information about how you interact with the Website, such as pages viewed, products browsed, search terms, referring websites, and browsing behavior. This information is referred to as “Device Information.”

We collect Device Information using the following technologies:

Cookies – Data files placed on your device, often containing anonymous identifiers. Learn more or disable cookies at allaboutcookies.org.
Log Files – Track actions occurring on the Website and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels – Electronic files used to understand how visitors browse the Website.

When you make or attempt to make a purchase, we also collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number. This is referred to as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

How We Use Your Personal Information

We use Order Information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Send order confirmations and invoices
Communicate with you regarding your purchase

We also use Personal Information to:

Screen orders for potential fraud or risk
Provide customer support
Send promotional offers or product updates (where permitted)

Device Information is used to help us screen for fraud and improve our Website by analyzing customer behavior, usage patterns, and marketing performance.

Sharing Your Personal Information

We share your Personal Information with trusted third parties who assist us in operating our business. For example:

Shopify powers our online store
Google Analytics helps us understand how customers use the Website

We may also disclose your Personal Information when required by law, regulation, legal process, or governmental request, or to protect our rights.

You may opt out of targeted advertising through platforms such as Facebook, Google, or the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Website’s data collection practices when we see a Do Not Track signal from your browser.

European Residents

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or delete your Personal Information. To exercise these rights, please contact us using the details below.

Your information may be transferred outside of Europe, including to Canada and the United States.