PawHaven™ Wooden Cat Scratcher House – Cozy Hideout & Claw Care in One
🌍 Free Worldwide Shipping
↩️ 30-Day Free Returns
✨ Bonus Discounts On 2+ Items!
💬 24/7 Support: stepgizmo@proton.me
⏰ When Will My Order Arrive?
Order Processing
• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order is processed, you will receive a shipping confirmation email with tracking details (where available).
Shipping Times
We ship to most countries worldwide. Estimated delivery times:
- 🇺🇸 United States: 6–10 business days
- 🇬🇧 United Kingdom: 8–14 business days
- 🇪🇺 European Union: 8–14 business days
- 🇦🇺 Australia: 6–10 business days
- 🇨🇦 Canada: 7–12 business days
- 🌍 Rest of World: 10–20 business days
These timeframes are estimates only. Delivery may vary due to customs clearance, local carrier delays, holidays, weather, or other unforeseen circumstances.
💵 Will I be charged any shipping, customs, or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
📦 Refund & Return Policy
30-Day Returns & Refunds
Enjoy easy, hassle-free returns at StepGizmo.com.
Cancellation Policy
You may cancel your order within 24 hours for a full refund.
How to Cancel
Email us at stepgizmo@proton.me or reach us through Live Chat for immediate assistance.
Initiate Returns/Exchanges
Visit our Self-Serve Return Center on StepGizmo.com to start a return or exchange anytime.
Processing Time
Return and cancellation requests are processed within 1–3 business days with no additional fees.
Refund Timing
Refunds typically appear on your statement within 3–7 business days, depending on your bank.
Need Help?
Have questions? Contact us via email or Live Chat for fast support.
Fee-Free Experience
No fees for returns, exchanges, or cancellations—always a smooth and worry-free process.
