30-Day Returns & Refunds
Enjoy easy, hassle-free returns at StepGizmo.com.
Cancellation Policy
You may cancel your order within 24 hours for a full refund.
How to Cancel
Email us at stepgizmo@proton.me or reach us through Live Chat for immediate assistance.
Initiate Returns/Exchanges
Visit our Self-Serve Return Center on StepGizmo.com to start a return or exchange anytime.
Processing Time
Return and cancellation requests are processed within 1–3 business days with no additional fees.
Refund Timing
Refunds typically appear on your statement within 3–7 business days, depending on your bank.
Need Help?
Have questions? Contact us via email or Live Chat for fast support.
Fee-Free Experience
No fees for returns, exchanges, or cancellations—always a smooth and worry-free process.